RYDEPRO TERMS PAGE

Update May 2024

Terms of Service for RYDEPRO [R] Rewards Promotion
This promotional offer is exclusively available to new users of our RYDEPRO [R] service. A 'new user' is defined as an individual who has never previously registered an account with us and who meets the legal age requirement in their place of residence. The promotional offer may include discounted fares, free trial periods, or other incentives, all designed to provide new users with an opportunity to experience our service. Please note that the definition of a 'new user' may be subject to change and could include individuals who have not used our service for a certain period of time, as specified in future promotional campaigns. We reserve the right to modify the definition of 'new user' and the terms of our promotional offers at any time.


Eligible Vehicles: This promotional offer is valid only when booking the following vehicle types: Premium Sedan, Minivan, Executive Sedan, Executive SUV, Luxury Sedan, and Luxury SUV. Please note that other vehicle types are not eligible for this promotion.


Notification of Usage: Upon the completion of a trip, using your referral code or link, RYDEPRO [R] will automatically send you a notification.
Notification of Rewards: Every time you activate a reward, an email alert will be sent informing you of your reward status.
This means that whenever a reward is activated, each user will receive an email notification. This email [email protected] will provide information about the current status of user’s reward.


Note: This email [email protected] doesn’t reply to messages

Disputed Trips: Please be aware that any trips under dispute will not be eligible for this promotion. Such trips will not contribute towards your reward tally.
To maintain the integrity of our promotional offer, we’ve put in place several measures. Each user is required to verify their account through a comprehensive process, which may include phone number, email, or ID verification. The promotional offer is restricted to one per device, payment method, and residential address. [Device] individual is using a phone number from a registered service provider. Please note that phone numbers obtained through services such as burner phones, disposable phone numbers, virtual phone numbers like Google Voice, pay-as-you-go services or other services are not eligible for this offer.
We also reserve the right to employ machine learning algorithms to identify and prevent any fraudulent behavior based on usage patterns. These measures are designed to ensure a fair opportunity for all new users to benefit from our promotional offer.
[R] RYDEPRO reserves the right to modify or terminate any promotion at any time, without prior notice. Please note that the expiration period for each promotion may vary. The specific expiration date will be communicated as part of the details of each individual promotion. Users are encouraged to use their rewards within the specified period.


California Consumer Privacy Act (CCPA): We respect your privacy and adhere to the California Consumer Privacy Act (CCPA). We do not sell your personal information and use it solely for the purpose of this promotional offer. For more information, please refer to our Privacy Policy.


California Unfair Competition Law (CUCL): This promotional offer does not intentionally mislead, deceive, or cause any harm to our users. We strive to provide clear and accurate information about our promotional offers.


Limitation of Liability: To the extent permitted by law, [R] RYDEPRO is not responsible for any indirect, special, incidental, consequential, or punitive damages (including loss of profits) arising from or relating to this promotional offer.


Governing Law: This promotional offer and its terms and conditions shall be governed by and construed in accordance with the laws of the State of California, without regard to its conflict of laws principles.


**Important Security Notice from RYDEPRO [R]**
Please be vigilant and take the following precautions to protect yourself:
1. Check the URL: Always check the website URL before entering any personal information. The official RYDEPRO [R] website is https://www.rydepro.com.  Any variation of this URL could be a fraudulent site.
2. Secure Connection: Look for a secure connection. Our official website uses HTTPS, which means the site is encrypted and your data is secure. You can verify this by looking for a padlock icon in your browser's address bar.
3. Be Wary of Unsolicited Communications: Be cautious of unsolicited emails or messages or calls that ask for personal information or refer you to a web page asking for personal information.
4. Contact Us: If you come across a website that you believe is pretending to be RYDEPRO [R], please report it to us immediately at our official contact information.
Remember, RYDEPRO [R] will never ask for your password or personal information via email or text message. If you receive such a request, do not respond, and contact us immediately.


Stay safe online!
Best,
The RYDEPRO [R] Team

 


RYDEPRO does not sell or share your personal information with any third party